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Thank you notes

When my three children (now all young adults) were applying for part-time positions, I always made them send follow-up thank you notes. Initially, they were by snail-mail; later they were by e-mail. Either way, the volume of the groans I received after my 'suggestion' was deafening.

They can make a huge difference

Earlier today, I spoke with the hiring manager for a communication function search we are conducting. One of the candidates was in for final interviews. She met with three people - and sent each an individualized e-mail. She took the time to personalize the note to their specific conversation. The impression - EXCELLENT! Each e-mail note was forwarded to the hiring manager just to let him know.

It matters - even in the 'C'-suite

This is not the first time this 'old-fashioned' custom has come up in conversation with a client. Most commonly, I am asked if I received notes from each candidate after my interviews with them. While initially surprised by this question, it has been asked often enough that I actually mentally track who does the best job of follow-up. My continuing level of surprise, however, is that this has been asked with regard to rather senior-level roles - and by very senior-level decision makers.

Common courtesy - not always so common

Taking the time to send a note - it may make you give the same response that my children used to give. Actually sending a note - it can be 'priceless'!